 |
|
|
|
|
|
Terms & Conditions: Our Terms are fairly simple, but if you don't understand anything, please ask for details before ordering.
About our low prices: We keep prices low by keeping things simple and by dealing in bulk. Obviously the only way to register domain names for $9.99 (or even $6.99 when you host with us) rather than the $29-$35 other charge is to do a lot of them, and to keep the setup as similar as possible across as many customers as possible. This ensures both the best consistent quality service and keeps our prices as low as possible.
We also keep our costs down by paying for our registrations to our upstream registrars at the time of registration. This is a requirement of both ICANN (.COM / .NET / .ORG / .CC) & CIRA (.CA Canadian) registrars. For this reason, payment is due by Credit Card when services are rendered, and once processed there simply are no refunds. You can, of course, cancel or transfer your hosting at any time, so you are never locked in or contracted longer than your currently paid up period.
Domain Name Registrations for only $6.99 refers to US$ funds for new .com / .net / .org registrations & hosting orders, and as advertised there are no additional charges to pay to InterNic or Network Solutions or any other outside registrar or agency. Other worldwide domains like .INFO, .NET, .CC. US or .CA (Canadian) may vary in price. We currently can assist in the registration of over 115 different top level domains. Since we incur charges and pay for your registrations at the time of registration, these fees are non-refundable once processed. However, since there are no contracts, the initial charges is all you'd ever have to pay us if you decided to cancel or transfer your hosting. (Please note: Some international domains are registered with our account information and we act as liaison to the international registration agency on your behalf. Again, we do this at no additional charge. However, if you wish to set-up your own account with the international governing body and transfer your registration to that account, they may well charge you an additional fee or an additional year's registration to do so.)
About our hosting: Our standard annual plans are $35.88 per year, which works out to just $2.99 per month, which is a very, very good deal. We setup your account and we assume you want to renew your hosting, so you will be automatically billed next year at the lower of $35.88 or our then current annual rate, unless of course you let us know that you want to cancel & you release your name, or you decide to transfer to another hosting company. Since domain registrations & renewals are governed by different registries around the world, it is your responsibility to ensure your domain(s) are renewed and even if your domain expires, we will renew your hosting unless you let us know you don't want it. If you are going to cancel, please let us know at least a month before your expiry date on annual contracts so we can ensure an error free transition. If we are not notified at least a month in advance, we can not guarantee we'll be able to stop the next charge to your credit card in time. Once these charges are processed, we can not issue a refund, so make sure you let us know. The charges get transmitted and processed by the Credit Card company in batches, so you must let us know at least a month before your anniversary date if you are not going to be renewing. The above may sound dire, and it's not designed to scare or trap anyone into anything. We just want to make sure you understand that our Hosting is a subscription based service sort of like your television service. The cable company doesn't call you ever month to ask you if you still want TV this month, they assume that you do and renew you till you let them know otherwise. As well, just unplugging your TV (or if the Television breaks and is in the shop) doesn't let the cable TV company know you no longer want Cable TV service. It's the same with hosting and we'll renew your hosting until you let us know otherwise, regardless of the status of your domain name renewal itself, or of your Internet connectivity status with your ISP or if your computer is broken or any other factors. If you want to cancel, just let us know. :-)
Finally, our offer states that you don't have to pay InterNic's fee, which is of course true. The fees you pay us to register a name is all you'll pay, as long as your registration & renewals are with us. Also, since you can cancel at any time, choosing to do so and releasing the name at the end of the registration period would mean that initial $6-$9 is all you'd ever have to pay for registration.
However, if you choose to transfer your registration to some other company, there of course may be additional setup and/or registration fees that you may have to pay in that process. We don't know what charges other companies may charge for their setup, plus you may have to start paying an annual renewal fee to keep you name or other fees that company may charge for their services. This is fairly straight forward and obvious, but so that there is no confusion we wanted to mention it in our terms. Obviously, our low costs for registration and/or hosting only apply to our customers and do not imply some universal, Internet wide policy. :-)
About Registrations: Requesting Domain Name(s) does not necessarily mean that the Domain Name(s) will be successfully registered. There may be more than one request for the same Domain Name(s) via different registrars, or the name may have even been registered recently and not yet updated in the WHOIS database. If this is the case, a name may still show up as being available (since it's not in the WHOIS database yet) however the name is not actually available at the registry. Once the new names become available for registration, we will attempt to register the requested Domain Name(s) per ICANN's regulations. If the registry informs us that we are able to register the requested Domain Name(s), we will register your Domain Name(s). This may also affect renewals, and policy changes by ICANN, CIRA or Verisign may impact the registration or renewal of Domain Name(s). In almost all cases, this is a non-issue, however very occasionally a name will show up as being available and a client will place an order only to find out that the name is simultaneously being registered somewhere else. In any event, our liability is limited to the registration price paid to us and you agree to assume the risk and to hold us harmless from any action.
About our E-Mail List: We run an Opt-in / Opt-out mailing list that allows people to choose to subscribe or un-subscribe to our list, and we periodically (once every month or so) send mail to these people about our latest specials or other important news. If someone no longer wants to get these messages, they simply have to reply and ask to be removed, or they can visit our site and submit an email address they want added or removed from the list. We honor all add and remove requests. As a matter of fact, since most add and remove requests come in via email or the online form, our automated system does them for us. This makes it easy and convenient for us, and simple and convenient for our customers to add and remove themselves and their associates.
About our Referral Program: We MOST CERTAINLY DO want to encourage you to spread the word about our fantastic prices and services and WE DO want you to refer others to register & host their domains with us. If you do so, we'll reward you with a credit for up to $9 for every person that you recommend that purchases a hosting package from us. More information on our Referral program is found elsewhere on the site, or email affiliate@9dollardomains.com for more details.
UCE (SPAM): When it comes to referrals, however, we DO NOT ALLOW SPAM! More technically, it is called "UCE" (or Unsolicited Commercial Email) but simply put, you ARE NOT ALLOWED to bulk email everyone under the sun, or to bulk post to every newsgroup everywhere. That's SPAM, and it's not only against our 'Terms and Conditions', it's illegal and just plain rude as well.
Please understand, we're not saying that you are not allowed to email this offer to people, or that you shouldn't post it in an appropriate newsgroups, because you most certainly can, but only if it's 'solicited' (requested) or clearly on topic. For example, if you are in newsgroup called alt.low.cost.hosting, where people are supposed to discuss their favorite low cost host, then it would probably be very appropriate to post a message about us there. Likewise, if your site includes a link that says "Give us your email, and we'll let you know about a great hosting offer!", then by all means, let those people know about us. However, if you bulk post a generic message from alt.alpha to zymurgy.zoo across some news server, or if you send a bulk email to everyone on the planet, then that will get you in trouble.
Besides, there are other, much more effective ways to get the word (such as encouraging people to visit your site and using a link to ours, or by allowing people to sign-up to a mailing list that you can then mail to.) If you do Spam, you will not be eligible for the referral benefits, and / or you will have your hosting account terminated without refund. Plus the person or people you Spam may be upset enough that you may find yourself liable for civil penalties directly from then. Spread the word about our great prices and services, but do it within the bounds of our terms and conditions and within the law, please. :-)
Acceptable Hosting Use: Our services can not be used for: a) Obscene photographs, images or articles involving such things as extreme violence, bestiality and pornography; b) Indecent photographs or indecent pseudo-photographs of a child; c) illegal activity.
About Hits / Traffic / Storage Quotas: Hit's and traffic are technically unlimited, but according to fair use rules. In order maintain quality service for everyone, sites with extraordinary activity, or sites with activity that adversely affects the performance of other sites may be priced separately. In general terms, a standard $2.99 / month site with about 10MB or less of data will be suitable for sites getting about 2,000 hits and transferring about 500MB of data per month. This is only a guideline as sites with few hits and lots of downloads can have substantial bandwidth and resource use at peak times while sites with several 100,000's of hits may have very low requirements. With almost no exceptions, normal Websites will never exceed the $4.99 / month plan unless the site is way, way more successful than you could possibly dream. Web sites that require audio or video streaming capabilities, live audio / video broadcasts, access to relational databases, Cold Fusion support, or custom ASP & CGI scripts will be quoted separately since each site usually has very different requirements. Additional server space or bandwidth is also available for those require it. Email us for details on your specific requirements.
Our Universal Disclaimer: In a nutshell, our disclaimer says the Internet is unpredictable and unreliable and we can't guarantee anything Internet related. The extent of our liability is limited to a refund of the price paid to us for services that we were unable to render. For example, requesting that we register or renew Domain Name(s) for you does not mean that the Domain Name(s) will necessarily be successfully registered or renewed. There may be more than one request for the same Domain Name(s) via different registrars, or technical difficulties or delays with our servers, with automated CGI's or with the Internet itself may hamper the registrations or renewals in some way. There may also be laws or rules governing the different registries that may make it impossible to register Domain Name(s) that otherwise show as available. As well, policy changes from ICANN, CIRA, Verisign or other upstream registrars may result in the non-renewal or loss of your domain names. If the Registry informs us that we are able to register the requested Domain Name(s), we will register your Domain Name(s) and your account will be charged for the registration fee. If we are unable to register your Domain Name(s) for any reason, our liability is limited to refunding you your registration fees paid. You alone accept the responsibility and liability and assume all risk and agree to hold us harmless. By using our services, you agree to these terms, and specifically to this disclaimer. If you do not agree, then do not use our services.
|
If you don't understand these terms and have any questions, please ask for details and we'll be pleased to explain any of our policies in more detail. We want to thank you very much for your business. We look forward to doing business together. :-)
